Privacy Policy

Last updated: February 2026

1. What Information We Collect

When you contact Fife Supreme Cleaning for a quote or to use our services, we may collect the following personal information:

• Your name
• Email address
• Phone number
• Property address (for service delivery)
• Any additional information you provide in your enquiry

We only collect information that is necessary to provide you with quotes and deliver our cleaning services.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide quotes
• To deliver our cleaning services
• To communicate with you about appointments and service updates
• To send you relevant information about our services (only with your consent)
• To improve our services and customer experience

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

We take the security of your personal information seriously. Your data is:

• Stored securely using industry-standard encryption
• Only accessible to authorised Fife Supreme Cleaning staff
• Retained only for as long as necessary to provide our services and comply with legal obligations
• Protected against unauthorised access, alteration, or disclosure

We regularly review our data protection practices to ensure your information remains secure.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site.

We use Google Tag Manager (GTM-P5DKM38C) for analytics purposes. This helps us understand:

• How visitors navigate our website
• Which pages are most popular
• How visitors find our website
• General demographic information about our visitors

Google Analytics cookies collect anonymous data and do not personally identify you. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You can also control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Your Rights (GDPR)

As a UK resident, you have the following rights under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018:

• Right of access - You can request a copy of the personal information we hold about you
• Right to rectification - You can ask us to correct any inaccurate or incomplete information
• Right to erasure - You can request that we delete your personal information (subject to legal obligations)
• Right to restrict processing - You can ask us to limit how we use your data
• Right to data portability - You can request your data in a portable format
• Right to object - You can object to certain types of processing, including direct marketing
• Right to withdraw consent - Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

6. Contact Information

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "last updated" date.